Privacy Policy

EZRFID ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our RFID inventory management platform.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide when using our service:

• Account Information: Name, email address, phone number, password
• Organization Details: Company name, business address, organization settings
• Payment Information: Billing address, payment method details (processed securely by our payment providers)

1.2 RFID and Inventory Data

As an RFID inventory management platform, we collect and store:

• RFID tag data and associated inventory records
• Stock counts, locations, and movement history
• Scanning and transaction logs
• Custom fields and metadata you configure

1.3 Automatically Collected Information

When you access our service, we automatically collect:

• Device information (type, operating system, browser)
• Log data (IP address, access times, pages viewed)
• Usage analytics and performance metrics
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for:

• Providing, maintaining, and improving our RFID inventory management services
• Processing payments and managing subscriptions
• Sending transactional emails, notifications, and support communications
• Analyzing usage patterns to enhance user experience
• Detecting and preventing fraud or security issues
• Complying with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Payment processors (Pabbly, MyanMyanPay), cloud infrastructure (AWS), email services
• Organization Members: Data shared within your organization based on user roles and permissions
• Legal Requirements: When required by law or to protect our rights

4. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• Encryption of data in transit (TLS/SSL)
• Secure data storage on AWS infrastructure
• Access controls and authentication mechanisms
• Regular security assessments and updates

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account termination, we may retain data for:

• Legal compliance and dispute resolution
• Analytics and business records (anonymized where possible)

6. Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Request transfer of your data
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at support@ezrfid.com.

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings.

8. Third-Party Services

Our platform integrates with third-party services that have their own privacy policies:

• Firebase: Authentication services (Privacy Policy)
• Pabbly: Subscription and payment processing (Privacy Policy)
• Amazon Web Services: Cloud infrastructure (Privacy Policy)

9. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform. Continued use of our service constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: support@ezrfid.com
• Website: EZRFID